OUR PRIVACY COMMITMENT TO OUR CUSTOMERS
LVguys.com Inc. dba Low Voltage Guys

We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices.

We follow these privacy principles both online and offline in the collection, use, security and sharing of customer information:

NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.

CHOICE. When we contact you for marketing purposes, we will let you know how to remove your name from future marketing efforts.

SECURITY. We will use reasonable security measures to protect the personal information we receive from you.

SHARING. We do not share your informations.

INFORMATION COLLECTED BY Low Voltage Guys
As part of your interaction with Low Voltage Guys, we may collect personal information such as:

– Contact information, including name, mailing address, phone number and e-mail address

– Purchase information, including credit card number, billing and/or shipping information

We may also collect demographic information, including age, personal interests and product preferences.
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you: Purchase products or services

Set up an account online

Schedule a delivery or an installation

Contact us with a question or concern

USES OF YOUR PERSONAL INFORMATION
We use the personal information you provide for purposes including, but not limited to: Fulfilling requests for products, services or information

Tracking and confirm online orders

Delivering or install products

Providing customer services

Offering new products and services

Improving the effectiveness of our Web sites, our marketing endeavors and our services and offers

Sending marketing communications

Performing other business activities as needed

SHARING OF PERSONAL INFORMATION
Low Voltage Guys do not sell or rent your personal information to third parties.

CHOICES REGARDING YOUR PERSONAL INFORMATION
Once you provide your personal information, we may use it to send you offers, promotions and other marketing and customer experience content.
If you no longer wish to receive these communications, let us know.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION
Please contact us to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

Call: 773.413.0088
Send a e-mail to: office@lvguys.com
Send a letter to: Lvguys.com Inc. 162 N Franklin St, STE 600, Chicago IL 60606